Last updated: April 2017


Privacy Policy


Using Happy Hippo Prize Player


Privacy Policy


RF Technology Group owns and operates Happy Hippo Prize Player – a South African prize draw website that is governed by the Terms and Conditions described below as well as the Happy Hippo Prize Player Privacy Policy


In addition to these terms and conditions there may be special conditions associated with individual prize draws – you’ll find a link describing these on each prize.


These terms and conditions of use (“Terms”) regulate access to and use of this website www.Happy Hippo Prize (the “Website”) and any customer profile created by you arising out of your use of the Website.


Please note that these Terms are valid, binding and enforceable against all persons that access and/or use this Website.


By using any part of the Website or by clicking a box that states that you accept or agree to those Terms, you signify your agreement to these terms. If you do not agree to these Terms, you may not use the Website.


Happy Hippo Prize Player reserves the right, in its sole discretion, to amend and/or replace any of, or the whole of, the Terms. Such amendments shall supersede and replace any previous Terms and shall be made available on the Website. Each time you access the Website, you are deemed to have consented, by such access, to the Terms, as amended and/or replaced by Happy Hippo Prize Player from time to time.


In the event of a dispute as to the content of the Terms at any time, a certificate signed by the administrator responsible for maintaining the Website shall be prima facie proof of the date of publication and content of the current version and all previous versions of the Terms.


These Terms set forth the entire understanding and agreement between you and Happy Hippo Prize Player with respect to the subject matter hereof.


You shall not be entitled to cede, assign, and/or delegate your rights and/or obligations in terms of these Terms to any third party without the prior written consent of Happy Hippo Prize Player.


If any provision of these Terms is held to be illegal, invalid or unenforceable for any reason, such provision shall be struck out from these Terms and the remaining provisions shall be enforced.


Happy Hippo Prize Player’s failure to act with respect to a breach by you or others does not constitute a waiver of Happy Hippo Prize Player’s right to act with respect to subsequent or similar breaches.


The expiration or termination of these Terms shall not affect such of the provisions of these Terms as expressly provide that they shall operate after any such expiration or termination or which of necessity must continue to have effect after such expiration or termination, notwithstanding that the clauses themselves do not expressly provide for this.


If you believe that you are entitled or obligated to act contrary to this Agreement under any mandatory law, you agree to provide us with detailed and substantiated explanation of your reasons in writing at least 30 days before you act contrary to this Agreement, to allow us to assess whether we may, at our sole discretion, provide an alternative remedy for the situation, though we are under no obligation to do so.


Happy Hippo Prize Player is open to individuals who have a South African identity number, who are 18 years or older and are currently living in South Africa.


Permitted use
You may not yourself, or through a third party –

  • use the Website for harmful, unlawful or illegal purposes, including, without limitation to:
    • impersonate any other person or use a false or unauthorised name so as to create a false identity and/or e-mail address or to misrepresent the origin or identity of any communications;
    • collect, harvest or otherwise obtain Personal Information, as this term is defined in the Promotion of Access to Information Act 2 of 2000, relating to other users;
    • create, store and/or send unsolicited commercial communications; or
    • conduct any fraudulent activity including any “pyramid scheme”, “ponzi scheme” or “chain letter”.
  • use any customer profile in a manner so as to –
    • advertise or promote your or any third party’s products or services; and/or
    • impersonate another person;
  • copy (other than for backup, archival or disaster recovery purposes), reproduce, translate, adapt, vary, modify, distribute, lease, license, sub-license, encumber or in any other way deal with any portion of the Website for any reason and in any manner, unless it is consistent with the intent and purpose of these Terms;
    • decompile, disassemble or reverse engineer any portion of the Website;
    • collect service listings, descriptions or other information displayed on the Website;
    • write and/or develop any derivative of the Website or any other software program based on the Website;
    • adapt, modify or enhance the Website. In the event of a user effecting any adaptation(s), modification(s) or enhancement(s) to the Website in breach of this clause, such adaptation(s), modification(s) and enhancement(s) hereby vest exclusively in Happy Hippo Prize Player and such user hereby assigns all rights in and to, and waives any and all moral rights in and to, such adaptation(s), modification(s) and enhancement(s), which assignment Happy Hippo Prize Player accepts;
    • without Happy Hippo Prize Player’s prior written consent, provide, disclose, divulge or make available to or permit the use of or give access to the Website by persons other than the user;
    • remove any identification, trade mark, copyright or other notices from the Website and/or any personalised item, it being specifically recorded, acknowledged and agreed that trade marks proprietary to or licensed to Happy Hippo Prize Player will automatically be incorporated in all customer profiles;
    • establish a hyperlink, frame, metatag or similar reference, whether electronically or otherwise (collectively “linking”), to the Website or any subsidiary pages;
    • use the Website and/or any personalised item to transfer files that contain viruses, Trojans, bombs, time-locks, phishing programmes or other harmful programmes; and/or
    • penetrate or attempt to penetrate the Website’s security measures.


User warranty and indemnity
You hereby unconditionally and irrevocably indemnify Happy Hippo Prize Player, its affiliated companies, its officers, agents, directors and employees and agree to hold Happy Hippo Prize Player free from all loss, damages, claims and/or costs, of whatsoever nature suffered or incurred by Happy Hippo Prize Player or instituted against Happy Hippo Prize Player for infringement of any right, whether the claim or action arises from delict or contract, or any infringement of whatsoever nature, arising out of or pursuant to the exercise by you of your rights or the fulfilment or breach by you of any of you obligations under these Terms or any other requirements that Happy Hippo Prize Player may impose from time to time, including, without limitation, all loss, damages, claims and/or costs suffered or incurred by Happy Hippo Prize Player or instituted against Happy Hippo Prize Player as a direct or indirect result of your use of the Website, and such indemnity shall extend to the reasonable costs that may be incurred by Happy Hippo Prize Player in defending any action instituted against it.


Registration and Activation

  • To register you will be required to provide certain information including personal details. When registering you will be required to choose a userID and a password (“customer profile”). Please keep your password secret. Happy Hippo Prize Player accepts no liability for any damages suffered or losses incurred from the use or misuse of your password.
  • You will be required to enter your userID and password each time you visit the Happy Hippo Prize Player website in order to use the Happy Hippo Prize Player services.
  • You can enter prize draws on Happy Hippo Prize Player if you become a member with an activated account.
  • To become a member, you need to successfully register on Happy Hippo Prize Player
  • Should members want to create a new account or change their details at any point they can do so by Email
  • You agree to provide, maintain and update true, accurate, current and complete information about yourself as prompted by the Website upon registration and creation of a customer profile.


Member Privacy Protection
You are protected by the Happy Hippo Prize Player Privacy Policy. This terms and conditions statement includes the terms of the Privacy Policy published on the Happy Hippo Prize Player website and updated from time to time.


Content of the Website
Happy Hippo Prize Player reserves the right to make improvements to, change or to discontinue, without notice, any aspect or feature of the Website and any information or content on the Website.
Happy Hippo Prize Player does not make any representations or give any warranties, whether express or implied, in respect of the applications and/or any information, data and/or content provided on this Website, including without limitation, any representations or warranties:

  • that the Website will be available continuously, uninterrupted and in a fully operating condition;
  • as to the accuracy, completeness reliability, performance, satisfactory quality, fitness for a particular purpose of any information, data and/or content on the Website, including without limitation Happy Hippo Prize Player does not warrant that the Website or information or downloads will be free from errors or omissions or that they shall meet any particular criteria of performance or quality.
  • Happy Hippo Prize Player expressly disclaims all implied warranties, including without limitation, warranties of merchantability, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.


By subscribing to the membership you accept or agree to the terms of the membership, you signify your agreement to these terms. If you do not agree to these Terms, you may not subscribe to the membership. To be eligible to use the service, you must meet the following criteria and represent and warrant that you:

  • are 18 years of age or older;
  • are not currently restricted from the Services, or not otherwise prohibited from having a Happy Hippo Prize Player account;
  • are not a competitor of Happy Hippo Prize Player or are not using the services for reasons that are in competition with Happy Hippo Prize Player;
  • will only maintain one Happy Hippo Prize Player account at any given time;
  • have full power and authority to enter into this Agreement and doing so will not violate any other agreement to which you are a party;
  • will not violate any rights of Happy Hippo Prize Player, including intellectual property rights such as copyright or trademark rights; and
  • agree to provide at your cost all equipment, software, and internet access necessary to use the Services.

You further agree to:

  • Keep your password secure and confidential;
  • not permit others to use your account;
  • refrain from using other Users’ accounts;
  • refrain from selling, trading, or otherwise transferring your account to another party; and
  • refrain from charging anyone for access to any portion of Happy Hippo Prize Player, or any information therein. Further, you are responsible for anything that happens through your account until you close down your account or prove that your account security was compromised due to no fault of your own.
  • If you subscribe to any services that Happy Hippo Prize Player offers for a fee, either on a one-time or subscription basis (” Services”), you agree to Happy Hippo Prize Player storing your payment card information. You also agree to pay the applicable fees for the Services (including, without limitation, periodic fees for accounts) as they become due plus all related taxes, and to reimburse us for all collection costs and interest for any overdue amounts. Your obligation to pay fees continues through the end of the subscription period during which you cancel your subscription. You may cancel your Services by contacting Happy Hippo Prize Player. You also acknowledge that the Services are subject to this Agreement and any additional terms related to the provision of the Service.


Entry into Prize Draws

  • You enter prize draws by logging in to your account and clicking on the prize draw of your choice and then completing a questionnaire.
  • You receive an entry for every completed questionnaire.
  • You may enter prize draws as long as there are questionnaires available for your profile.
  • You may enter any prize draw mulitple times unless otherwise stipulated.
  • Participating in the prize draws is free unless you choose to enter via SMS.
  • You may receive bonus entries when you participate in the bonus scheme outlined on the website. You are responsible for allocating bonus entries to prize draws.
  • Prize draws may be promoted on several different websites simultaneously.
  • You are not permitted to participate in the prize draws if your are employed by RF Technology Group or our promotions agencies [or are in the immediate family of employees or agencies].
  • Happy Hippo Prize Player will endeavour to ensure the availability of the Happy Hippo Prize Player service showing on the Happy Hippo Prize Player website but Happy Hippo Prize Player cannot guarantee that all of the services will be on offer when you enter into a competition on the Happy Hippo Prize Player website.


Referral Service

  • If you choose to enter our Refer-a-Friend prize draws or participate in any other friend referral service, we will ask for your friend’s email address only and send them a one-time-only email inviting them to the Happy Hippo Prize Player website
  • We do not retain your friend’s email on the Happy Hippo Prize Player database and they will receive no further communications from Happy Hippo Prize Player unless they agree to sign up as a Just Play member


Questionnaire Sponsor Offers

  • You complete a questionnaire in order to enter a prize draw.
  • Each questionnaire on Happy Hippo Prize Player is sponsored by a client either conducting a promotion campaign or market research. By giving a positive response on the sponsor’s questionnaire you give permission for that sponsor/client to contact you or send you an offer: information about products and/or services that may be of interest to you. You can accept or decline the sponsor’s offer on each questionnaire.


Prize Guarantee, Availability and Quality

  • All prizes are guaranteed to be drawn on the stated prize draw date and delivered to the verified prize winner within the delivery period if the winner complies with the verification and claim process outlined below.
  • All prizes are subject to availability and should any prize be unavailable, a prize of similar price or specification/quality will be substituted
  • Prizes are as stated but in some circumstances a cash equivalent will be offered where stated in the individual prize draw special terms and conditions.


Prize Draw Winner Selection and Notification

  • The winner for each prize draw is selected by computer program at random from all entries received for that prize draw at 00h01 on the stated prize draw date.
  • Winners are notified by email only. You are responsible for keeping your email address up to date on the Happy Hippo Prize Player system to enable prompt notification should you be chosen as the winner of any prize draw.
  • Winners’ names are immediately posted on the Happy Hippo Prize Player website on the Winner Circle. You’ll be able to track prize claim progress on this page on the site.
  • Prizes must be claimed within 40 days otherwise the winner will forfeit the prize and a new winner will be chosen from the original entries for that prize draw. The new winner will be posted on the website.
  • The winner is responsible for contacting Happy Hippo Prize Player to claim their prize.


Prize Draw Winner Verification

  • All winners must verify their identity by sending us a copy of their South African identity document.
  • Winners are also obliged to provide an Affidavit to confirm that they are not related to any employee of Happy Hippo Prize Player or our advertising and promotions agencies and are thus eligible as a winner.
  • Should a winner breach any of these terms and conditions they will not be eligible to win a prize and Happy Hippo Prize Player reserves the right to revoke a winners claim for a prize at any time before or after the prize has been drawn.


Prize Delivery

  • Happy Hippo Prize Player will arrange the delivery of the prize as soon as the winner has been verified and advice the winner of the delivery date at that time.
  • Prizes will be delivered to the physical address provided by the winner.
  • Prizes can only be delivered to the winner and not a representative.
  • Should a prize be delivered to a member and is found that member has breached any of these terms and conditions Happy Hippo Prize Player reserves the right to reclaim such prize (or the value thereof should the winner no longer have the prize) within a reasonable time after delivery of prize.


Closing your Account

  • Should you wish to close your account, you may do so at any time by logging in and clicking on “My Profile” link and then click on the “Close my Account” button.
  • You’ll no longer receive any further communications from Happy Hippo Prize Player when you close your account.
  • You’ll only receive communications from sponsors to whom you have given your permission to contact you. You’ll need to unsubscribe from sponsor communications programs directly with each sponsor.
  • If you have any prize entries for active prize draws after the closure of your account these will be excluded from those prize draws.
  • You may re-open your account at any time using the same login. If you do so, your entries will be re-instated from the date your account is re-opened.


Deleting of your Account
We reserve the right to delete any account for any of the following reasons:

  • Members who become false leads – i.e. those who ask to be contacted by sponsors without being genuinely interested in the sponsor’s product or service.
  • Members who provide false information.
  • Members who spread false accusations and slanderous comments about Happy Hippo Prize Player.
  • Members who purposefully try to harm the Happy Hippo Prize Player website and act maliciously while logged in.
  • Members who sign up to Happy Hippo Prize Player with multiple accounts.

Once your account is deleted, all previous entries and information will be permanently erased with no option of logging in or registering again.


Limitation of Liability and Disclaimer
Your use of the Website and/or your customer profile is entirely at your own risk and you assume full responsibility and risk of loss resulting from the use thereof. Happy Hippo Prize Player does not accept liability that may arise in connection with your the uploading, reproduction, display, use, distribution or sharing by a user of his/her customer profile.

Neither Happy Hippo Prize Player, its affiliates, shareholders, directors, agents, consultants or employees shall be liable for any damages whatsoever, including without limitation any direct, indirect, special, incidental, consequential or punitive damages, howsoever arising (whether in an action arising out of contract, statute, delict or otherwise) related to the access to and/or use of, or the inability to access or use, the Website, any personalised item and/or any linked website, the content thereof, any functionality thereof or information contained therein, even if Happy Hippo Prize Player knows or should reasonably have known or is expressly advised thereof


General Compliance with Laws
You shall comply with all applicable laws, statutes, ordinances and regulations pertaining to your access to and/or use of this Website, and/or use of your customer profile, or any part of these, and/or your posting of content and material (including text, files, images and photographs).

This Website is controlled, operated and administered by Happy Hippo Prize Player from its offices within the Republic of South Africa. Happy Hippo Prize Player makes no representations that the content of the Website is appropriate or available for use in the locations or countries. Access to the Website from territories or countries where the content of the Website is illegal is prohibited. You may not use this Website in violation of South African export laws and regulations. If you access this Website from locations outside of South Africa, you are responsible for compliance with all local laws.

You consent to be bound by the non-exclusive jurisdiction of the High Court of South Africa.


Except as explicitly stated otherwise, any notices shall be given by email to Hippo Prize Notwithstanding anything to the contrary, a written notice or communication actually received by a party shall be an adequate written notice or communication to it, notwithstanding that it was not sent to or delivered at its chosen address/es for that purpose.

Notice shall be deemed given 48 (forty eight) hours after email is sent, unless the sending party is notified that the email address is invalid.

You acknowledge that all agreements, notices or other communication required to be given in terms of the law or these Terms may be given via electronic means and that such communications shall be “in writing”.


Changes to this Terms and Conditions statement
RF Technology Group – owner and operator of Happy Hippo Prize Player – will occasionally update these Terms and Conditions. When we do, we’ll also revise the “last updated” date at the top and bottom of the Terms and Conditions Statement.


Contact Information
If you have questions regarding this Terms and Conditions Statement please contact Happy Hippo Prize Player via email: General Contact:, Support queries: